We collect information you give us directly. That includes your name, phone number, email address, property address, and details about your water damage issue when you call, fill out a form, or request a quote.
We also collect basic technical information automatically when you use our website, such as your IP address, browser type, device type, pages you visit, and the time of your visit. This helps us keep the site working and understand what visitors need.
We use your contact details to respond to your request, schedule an inspection or service visit, provide an estimate, and follow up on your water damage job. If you ask us to, we may send you updates or reminders about your service.
We use website data to improve our pages, fix problems, and make it easier for people in Florida to find our services. We do not use your information for anything unrelated to helping you with water damage.
Our website uses cookies and similar tools to remember your preferences and understand how people move through the site. Cookies are small files stored on your device. They do not contain your name or address.
You can set your browser to block or delete cookies. If you do, some parts of our website may not work as smoothly, but you can still call us or contact us directly.
We use analytics tools to see how many people visit our site, which pages they read, and where they come from. This data is aggregated and does not identify you personally. It helps us improve our website and our service.
We may also use third-party services for things like map directions, review widgets, or scheduling. These providers have their own privacy policies, and we encourage you to review them if you use those features.
We do not sell, rent, or trade your personal information. We share it only when needed to run our business and help you. That includes sharing with our own team, trusted service providers who help us with scheduling, payment processing, or website hosting, and anyone you ask us to contact.
We may also share information if the law requires it, to protect our rights or safety, or as part of a business transfer. In every case, we share only what is necessary.
We keep your information for as long as we need it to provide services, maintain your account, meet legal and tax requirements, and resolve any issues. When we no longer need it, we delete it or make it anonymous.
If you want us to delete your information sooner, just contact us and we will review your request.
We use reasonable technical and organizational safeguards to protect your information from unauthorized access, loss, or misuse. These include secure connections, access controls, and limiting who on our team can see your data.
No method of transmission or storage is completely secure. If you have concerns, please call us and we will work with you to handle your information safely.
You can ask us to see, correct, or delete the personal information we hold about you. You can also ask us to stop sending you marketing messages at any time.
To make a request, contact us using the details below. We will respond within a reasonable time and let you know what we can do.
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will remove it.
We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page with a new effective date.
We encourage you to check back occasionally. Your continued use of our website after changes means you accept the updated policy.