01
Call and Dispatch
You call and reach a live person, day or night. We ask what flooded, how deep it is, and whether the power is safe to touch. A crew is dispatched with a water extraction unit, sump pump, and drying equipment loaded. In most Florida metros we are on site within 60 to 90 minutes of the call.
02
Inspection and Source Trace
A lead tech walks the basement with a moisture meter and thermal imaging camera, mapping the wet zone on a sketch. We trace the water to its source, whether that is a pipe burst, appliance leak, sewage backup, or storm surge flooding, and shut it down. You get a scope and a price before any equipment runs.
03
Extraction and Teardown
Standing water comes out first with truck-mounted and portable extraction units. Then we pull saturated carpet padding, baseboards, and any drywall that reads wet past the salvage line. A HEPA vacuum controls dust while we work. This is the loud, fast part of the job, and it usually takes two to six hours.
04
Drying and Monitoring
We set air movers and dehumidifiers to dry the framing, block, and slab. A tech returns daily to log moisture meter and hygrometer readings and adjust equipment placement. Most basements dry in three to five days. We do not pull equipment until the numbers say the structure is dry, not the calendar.
05
Repair and Rebuild
Once dry, we repair the source, replace vapor barrier and insulation where needed, and rebuild drywall, baseboards, and flooring. A final walkthrough confirms the space is dry, clean, and back in use. You get documentation of every reading and photo for your insurance file.